This guide will walk you through how to take bookings using Wix’s built-in booking feature, we will be using our beauty website template as an example. Whether you're a hair stylist, nail tech, esthetician, or beauty therapist, this guide will help you understand how to easily add a booking system to your website, set up your calendar, and manage client appointments.
Taking bookings online will make life easier for both you and your clients—no more back-and-forth texts or missed appointments!
Content Quick Finds:
Step 1: Add Your Services
Step 2: Adding Varied Prices for Your Service
Step 3: Offering Service Packages
Step 4: Setting Up Your Calendar
Step 5: Taking Payments
Step 6: Managing Your Clients
Step 7: Tips for a Smooth Booking Experience
Setting and Managing Your Booking Policies
Setting Your Cancellation Policy
Controlling How Early or Late Clients Can Book
Step 3: Editing and Displaying Your Policies
Resources
Step 1: Add Your Services
First, you’ll need to add the services you offer, such as facials, hair treatments, manicures, or lash extensions. This is what clients will see when they book an appointment.
How to Add Services:
In the Wix Editor, go to “Catalog” in the left menu and click “Bookings Services”.
In the “Services” tab, click “+ New Service” to add your treatments or hover over existing service to edit.
Fill in the Details:
Service Name: Name of the treatment (e.g., “Classic Lash Extensions”).
Description: Briefly explain what the treatment involves.
Price: Set your price, or mark it as "varies" if needed.
Duration: Set the length of the treatment (e.g., 60 minutes).
Save your service, and repeat the process for each treatment you offer.
Organize Your Services
You can organize your services into categories such as:
Hair Treatments
Facials
Nail Services
Lash and Brow Services
This makes it easy for clients to find the exact treatment they need.
Step 2: Adding Varied Prices for Your Services
For many beauty services, you might want to offer multiple pricing tiers—for example, charging more for advanced treatments or offering discounts for repeat customers. Here’s how to set those varied prices:
Select a Service:
In the “Bookings” menu, go to Services and click on the service you want to add varied pricing to (e.g., “Facial Treatment” or “Full Set of Lashes”).
Add Pricing Options:
Under the Price section, you’ll see the option to add multiple pricing tiers.
Click “Add Pricing Option” and create different price categories. For example:
Basic Treatment: £50 (standard treatment)
Premium Treatment: £75 (includes extras like a mask or serum)
VIP Treatment: £100 (longer session with additional services like a massage)
Name each pricing option clearly so clients can easily choose the right one when booking.
Customise Service Descriptions:
For each pricing option, add a brief description so clients know exactly what’s included at each price point. This can help clients understand the differences between, say, a standard facial and a premium one.
Save your changes.
Step 3: Offering Service Packages
If you want to offer packages (for example, a package of 5 facials at a discounted price or a combination of treatments), Wix Bookings allows you to easily set this up.
Create a New Package:
In the Bookings section, go to Services and choose “+ New Service”.
Choose “Create a Package” instead of a single service.
Set Your Package Details:
Name your package (e.g., “5-Session Facial Package” or “Lash & Brow Combo”).
Add a description that tells clients what the package includes. For example, “Purchase 5 facial sessions and get 10% off the total price” or “Includes a lash lift and brow tint in one session.”
Set the Price for the Package:
For a package of services, set a combined price. For instance:
1 facial costs £50, but if they buy a package of 5, you can offer it for £225, saving the client £25.
This encourages clients to book multiple sessions, helping to build repeat business.
Package Duration:
You can set the duration of each service included in the package (e.g., 1-hour facials) and how many sessions the client will receive in total (e.g., 5 sessions).
Save the Package.
Step 4: Setting Up Your Calendar
Now it’s time to link your calendar to the booking system. Wix Bookings will sync your availability with your schedule so that clients can only book available slots.
How to Set Up Your Calendar:
Go to the “Bookings Calander” section and click on the “Calendar” tab.
You can sync your Google Calendar with Wix Bookings by clicking “Connect Calendar”. This will help you manage your appointments, so you don't double-book.
Set Your Availability:
You can specify the hours you are available for bookings (e.g., Monday–Friday, 9am–6pm).
Block out time for breaks or days off so clients can’t book during those times.
Staff Members: Add all the staff at your salon or simply just add yourself, make sure to set your workign hours.
Appointment Buffer (Optional): Set up an appointment buffer to give yourself extra time between clients (e.g., a 15-minute break after each treatment).
